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Lab090 - Expand Your Vision! GroupLink’s everything HelpDesk not just for I.T. |
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In this lab Ancel Schouwink from OVEC-ICT and Matt Hillier from GroupLink will help your organization learn how to do the following:
- Utilize your current Novell infrastructure of eDirectory, ZENWorks, GroupWise and/or Linux with your help desk.
- Increase end user satisfaction and I.T. productivity by being able to manage more resources with less staff.
- Expand the help desk from your I.T. team to other departments such as human resource, payroll, facilities etc.
- Receive the critical reports on latest trends at your organization with Crystal Reports.
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Click here to download the document.
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